Leadership
Eddy Jette
Founder & CEO
Raj Saxena
Co-Founder & CPO/COO
Bill Kahn
Chief Customer Officer (CCO)
Values & Principles
Values
- Sustainability: We are committed to leaving the planet cleaner than we found it. We strive to reduce waste in landfills and minimize the carbon footprint from retail gifting and the shipments and returns for our merchants.
- Trust: We build trust with our colleagues, partners and customers through transparency and accountability. We do the right thing when no one is watching and we honor our commitments.
- Agility: We are nimble and adaptable in the face of change. We prioritize speed and action, encourage risk taking and learn from our mistakes.
- Growth Mindset: We have a growth mindset and believe in the power of continuous learning. We embrace challenges and view failures as opportunities to grow.
- Empathy: We approach every interaction with empathy and seek to understand our customers, partners and colleagues with respect and kindness.
- 1nnovation: We continuously challenge the status quo, seeking new and innovative ways to solve problems, service our customers, improve ourselves and drive growth.
Principles
- Customer Obsession: We start with the customer and work backwards. We strive to understand their needs, wants, and pain points and work tirelessly to exceed their expectations.
- Ownership: We take ownership of our work and hold ourselves accountable for delivering high- quality results. We take the initiative and go above and beyond to ensure the success of our company and customers.
- Innovation: We continuously challenge the status quo and seek new and innovative ways to solve problems and drive growth. We embrace change and constantly strive for improvement in ourselves and our business.
- Integrity: We always act with honesty, transparency, and ethical behavior. We build trust with our colleagues, customers, and partners through our actions and words.
- Collaboration: We recognize that success is a team effort, and we work collaboratively to achieve our goals. We listen actively, respect differing opinions, and communicate openly and honestly.
- Excellence: We are relentlessly focused on achieving results and driving impact. We set ambitious goals, measure our progress, and continuously strive for excellence.
- Bias For Action: We are nimble and adaptable, able to respond quickly and effectively to changing circumstances. We embrace uncertainty and take calculated risks to achieve our goals.
- Learning: We foster a culture of continuous learning and development. We seek out opportunities to grow and develop our skills and knowledge, and we encourage and support others to do the same.
- Diversity & Inclusion: We embrace diversity and recognize the value of different perspectives and experiences. We strive to create an inclusive environment where everyone feels valued, respected, and supported.
- Fun: We believe that work should be enjoyable and fulfilling. We celebrate our successes, have fun together, and maintain a positive and energizing work environment.
- Frugality: We optimize our resources and focus on what truly matters. We are scrappy and resourceful in achieving our goals.
- Pay It Forward: We lead with sustainability, empowering others to make eco- riendly choices and create a positive environmental impact. Inspire change, leave a greener, cleaner legacy.
Our Mission
To transform the art of giving with our groundbreaking marketplace, while delivering a smooth and eco-friendly gifting journey for both retailers and consumers. We empower recipients and givers to exchange gifts effortlessly, all while making a favorable contribution to the environment.
Our Goals
For Members: To remove the uncertainty from gift-giving for members, empowering recipients to avoid the anxiety of the purchasing process.
For Merchants: Streamlined gifting leads to an enhanced customer experience, expanded customer reach, boosted sales, decreased returns, improved bottom-line results, and a more environmentally conscious approach.
